Reflect on how you would like to communicate and collaborate with the staff at the care home where your family member or friend resides. Use the questions below to gather ideas for sharing with the team.

• What do you want the facility to know about you and your family member or friend? Create a short list of points to share, including pictures if you wish.
• What should your health care providers know about your family member or friend as a person to provide the best care possible?
• What would you want any staff member to know about you or them as a person?
• What are their likes, dislikes, hobbies, interests, favourite foods, and previous occupations?
• Are there special qualities you would like the staff to recognize?
• Are there key roles or relationships you want the staff to be aware of?
• Are there specific concerns or important beliefs you would like the staff to consider?

Additionally:

• Get to know the staff who are caring for your family member or friend. Make a list of their names.
• Make a list of what is most important to you about the care provided for your family member or friend. For example, "My wife is very proud of her appearance."

For tips on advocacy and effective communication with staff, please visit the following sections in Seeds of Hope.

Communicating with Staff

Advocating for Care

, Download File