The Grief Support Program offers individual, family and group services. All new clients attend an appointment with a counsellor to determine which counselling services would be most helpful. Daytimes and limited evening appointments are available. All counsellors have specialized training and skills in grief and bereavement care. Services are offered in a safe, supportive and healing environment. All new clients are invited to attend an information single group session while waiting to be seen. These sessions provide information on grief and loss and provide support with bereavement experiences. Clients are able to receive support and information but not asked to participate unless they want to ask questions.